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I&R and Community Information Files in Reference Services

Yohko SAKATA

TOSHOKAN-KAIiThe@Library Worldj v. 49 no. 1 (May, 1997)

Abstract

Activities of Information and Referral (I & R) are divided into two groups. First, the four primary activities and second, the eight secondary activities. In the United States, according to Nationwide Sample, most libraries provided primary I&R services. Most reference librarians practiced the primary I & R as reference service. Their point of view are interesting for us who intend to make reference service more active in the small public libraries in Japan. Moreover, many successful examples of I & R in the United States and in England shows that libraries make community information files(databeses). They succeeded "to bring the library to the people who normally do not use a library". To make a community information file(databese) and to provide it for poeple who live in the community is not only useful for regidents but also others who wants to get any information about this community.
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